Frequently Asked Questions

CenturySync is a cloud-based association management software built specifically for Century Village, West Palm Beach. It provides unlimited document storage, owner communication via email and SMS, Florida compliance tracking, tenant management, and mobile apps for iPhone and Android.

Getting started takes three steps: 1) Schedule a free walkthrough with our local team (in person or virtually), 2) We migrate all your documents at no extra charge, 3) Your portal goes live in days with full training. Visit our office hours every Wednesday, 2-5 PM at 100-110 Century Blvd, Suite 202.

Most associations are up and running within days, not weeks or months. After your initial walkthrough, we handle all document migration and portal setup. The exact timeline depends on how many paper documents need to be scanned.

CenturySync is based in West Palm Beach, right in Century Village. We hold office hours every Wednesday from 2-5 PM at 100-110 Century Blvd, Suite 202. Call us at (561) 562-4300 or email [email protected].

CenturySync costs $79 per month plus $1.50 per unit. For example, a 24-unit building would pay $79 + $36 = $115 per month. The one-time setup fee of $1,467 includes scanning up to 2,000 paper documents.

Everything: unlimited document storage, mobile apps for iPhone and Android, public website for your association, board forum access, email-to-upload feature, owner communication tools, compliance tracking, and ongoing support.

Yes, the setup fee includes scanning up to 2,000 paper documents. Additional scanning is $0.25 per page. This is especially valuable for associations with decades of records in filing cabinets or boxes.

Yes, CenturySync offers native mobile apps for both iPhone and Android. Access documents, receive push notifications, and manage your association from anywhere. Mobile apps are included at no additional cost.

Unlimited storage for all association records: meeting minutes, budgets, contracts, bylaws, insurance policies, reserve studies, inspection reports, and more. Upload via the web portal or email them to your dedicated upload address.

Yes. Under Florida law, associations must provide requested documents within 10 business days. With CenturySync's full-text search, you can find any document instantly and respond to requests quickly.

Via email and SMS text messages. Send announcements to all unit owners with one click. Every notification is timestamped and logged for a complete audit trail, helping you meet Florida's notice requirements.

Yes. Upload lease documents, set expiration reminders, track tenant information, and maintain emergency contact directories. The system alerts you when leases are approaching expiration.

A unique feature where board members from different Century Village associations can connect, discuss common challenges, share vendor recommendations, and learn from each other. Participation is optional.

Yes, included at no additional cost. Display your rules, contact info, and public documents. Useful for realtors and prospective buyers. You control what's public versus private.

Yes, CenturySync includes tools to help you stay organized for Florida's HB 1021 and HB 913 requirements: deadline reminders, audit-ready document storage, reserve study tracking, and board member certification tracking. Note: We're not a law firm—consult an attorney for legal advice.

Florida law requires associations to provide requested documents within 10 business days. CenturySync's full-text search lets you find any document instantly, and all records are organized by year and type for quick retrieval.

No, each association's documents are completely private. Only authorized users from your association can access your records. The optional board forum allows cross-building discussion, but never document sharing.

Yes, CenturySync is built specifically for Century Village, West Palm Beach. Our founder is a CV board member and multi-unit owner who built it to solve problems he experienced firsthand. This local focus means we understand the unique challenges of this 55+ community.